We typically reply within 24 hours, Monday to Friday.
Payment issues, app problems, account help.
support@prescribedose.comReply within 24h, Mon-Fri (10am-6pm IST)
Partnerships, press, business development — please also write to our support address.
support@prescribedose.comSubject line: "Business" — we'll route appropriately
As required under India's Digital Personal Data Protection (DPDP) Act, 2023, our designated Grievance Officer handles all complaints related to personal data, privacy, and policy compliance.
A registered sole proprietorship in India.